SHIPPING & DELIVERY
Worldwide shipping
We deliver both to Europe and the Rest of the World. We ship worldwide with PostNL and TNT express.
We aim to make ordering from us as simple and straightforward as possible. Orders for standard items must be placed online via the website. Once your online transaction has been completed your order will be confirmed by email. Wannekes currently accepts PayPal (Visa, MasterCard, Meastro, American Express, etc.) and Bank transfers. Once we have received your order and payment is taken, your order will be processed. Delivery times on the product page are for Europe and international delivery. If the goods are in stock you will receive your goods within 3-8 days provided that there are no unforeseen delays in Customs. Your parcel is traceable at every stage.
International deliveries do not include customs & clearance fees and duties & taxes which are payable once the parcel reaches its destination country. The recipient of the parcel must pay these charges. Please contact your local customs office for current charges before you place your order to avoid any unexpected charges.
Shipping costs
Shipping rates are calculated based on the weight of the order and its destination. To determine shipping rates, simply begin the checkout process. After entering the shopping cart you can select your country and review your order with the shipping charges added.
For some products it is more complicated to calculate shipping costs, because of dimensions, weight and fragility. The same goes for multiple items, specific packaging and certain destinations. If you order one of these products you will see a special message in your shopping cart. Please register and complete your order in the checkout. It is not possible to make a payment. We will ask various companies to give us their best shipping offer. We will then inform you about the costs of your order, shipping costs and expected delivery time. If you want to go ahead and place your order, please send us a confirmation. After receiving your confirmation we will provide you with the payment details.
Basic rates for Europe and International delivery
Belgium < € 150 € 8,00
Belgium > € 150 Free shipping
Germany € 12,50
United Kingdom € 15,00
France € 15,00
Denmark € 15,00
USA € 20,00
Australia € 20,00
Japan € 20,00
Other countries starting at € 20,-
Delivery time
The estimated delivery time is communicated for each product on the product page. If the order includes several items that have different delivery times, the items will be sent together when the order is complete. When the delivery time takes longer than expected, you will be notified with a new delivery time as soon as possible. Our aim is to dispatch goods as quickly as possible. For items we carry in stock, dispatch will be the next day. You should receive your order within 3-8 days, depending on where you are based in the world.
Due to the bespoke nature of items, some are not held in stock and we will order these specifically for you. Delivery time for these goods varies from manufacturer to manufacturer, but you will always find the relevant delivery time stated on each product page.
In the unlikely event that your order hasn't arrived within the period of time as stated at the point of order please contact us and we will investigate immediately.
Standard delivery times
Belgium 1-2 days
Germany 2-3 days
United Kingdom 2-4 days
France 2-3 days
Denmark 2-3 days
USA 4-7 days
Australia 6-8 days
Russia 8-10 days
Japan 4-5 days
Other countries 3-10 days